FRAUD ALERT!
Please be on alert for fraudulent phone calls from individuals posing as utility representatives.
We have learned about calls being made by individuals purporting to be from local utility companies. The calls claim to be about billing issues, such as your account being past due or that you must pay outstanding charges immediately over the phone.
If in doubt about a call, DO NOT provide any personal information over the phone. Instead, call our Customer Service Department at 1-800-909-7642 and report the call.
Our Customer Service Department will be able to verify your utility account number and will never insist that you use a prepaid debit card to make a payment. We send notices before disconnecting gas service, and send disconnection notices by U.S. mail. Summit personnel in the field can be recognized by their company vehicle, uniforms and identification badge when coming to your home for various reasons or to disconnect gas service for nonpayment.
At Summit, your safety and security are our top priority and we want to help you stay vigilant against scams.
IF YOU BELIEVE YOU HAVE A NATURAL GAS OUTAGE OR EMERGENCY, CALL 800.909.7642 RIGHT AWAY!
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What Customers Are Saying
“We believe a pipeline will eliminate many of the disruptions we experienced with LNG. “It has been a long time coming, but appears to be in the fairly near future.”
“Inland Hospital is pleased that natural gas is going to be available in our community,” said John Dalton, Inland Hospital president and CEO. “We are excited to join other businesses and homeowners who expect to experience a significant reduction in energy costs in the future.”
“The opportunity to utilize natural gas is essential to maintain the competitive cost position of our Somerset Mill and is another example of our investment in the state of Maine,” said Mark Gardner, Sappi president and chief executive officer.