12/9/2024
Winter months can be tough on your wallet, especially when it's time to pay the gas bill. But did you know there are numerous resources available to help? For many households, paying utility bills is a major concern. This article will guide you through available payment resources, specifically for gas bill assistance, helping ease the burden of keeping your home warm.
In this article, we'll explore various options offered by Summit Natural Gas of Maine, including payment arrangements and special considerations for medical emergencies. Additionally, we'll discuss local and state programs, such as HEAP, LIHEAP, and the United Way 211 program, all of which are designed to provide utility bill help. Finally, you'll have a comprehensive understanding of the resources available to help manage your energy expenses.
Understanding Payment Arrangements
One of the primary options Summit Natural Gas provides for customers struggling with their gas bills is the flexible payment arrangement plan. These plans offer flexibility by allowing eligible customers to pay for their outstanding balance over time.
When you enter a payment arrangement, your total balance is divided into manageable monthly installments. This can be a lifeline for families facing temporary financial hardships. It ensures that your gas service remains uninterrupted while you work towards bringing your account up to date.
This process is straightforward. Contact Summit Natural Gas to discuss your situation and options based on your financial circumstances. We will guide you through the necessary steps to set up a payment arrangement.
You can call us at 800-909-7642 from 8 a.m. to 5 p.m., Monday – Friday (except holidays).
Summit Natural Gas LIHEAP Program
To support our customers in need, we’ve developed a Low-income Program to help those currently receiving state or federal low-income home energy assistance (LIHEAP) with additional assistance.
Qualifying customers receiving LIHEAP assistance will be automatically enrolled in the program and will see it reflected as a credit on future bills. Customers who are eligible for LIHEAP but do not receive funds due to LIHEAP funding limitations are also eligible for the program with proof of eligibility. Those customers are encouraged to contact us at 800-909-7642 or email us at customerservice@summitnaturalgas.com. Customers enrolled in the Low-income Program will see a 28% reduction on their Facility and Distribution charges.
The Low-income Program will include a fixed per-person/customer Low-income Program Recovery Charge to collect the total annual discount represented in the program. Right now, that charge is only $2.43 a year, spread out over twelve months. Any amount recovered that exceeds the estimated cost of the program will be put toward the following year’s cost.
Exploring Local and State Energy Aid Programs
Aside from Summit Natural Gas' offerings, there are local and state energy aid programs designed to provide gas bill assistance:
Support for Medical Emergencies
Life is unpredictable, and medical emergencies can arise when least expected. Summit Natural Gas recognizes the financial strain these situations can impose. That's why we offer specific support for customers experiencing a documented medical emergency or grave illness.
In these cases, Summit Natural Gas works with customers to provide additional time and flexibility in paying their gas bills. This support ensures that medical conditions do not further jeopardize a household's financial stability and can allow families to focus on health and recovery without the added stress of losing access to essential utilities.
If you or a household member is facing a medical emergency, please reach out to us for assistance.
Assistance for Victims of Domestic Crime
Establishing new beginnings is challenging, especially for victims of domestic crime. We want to extend a helping hand to those in need of starting new utility services. This support is crucial for individuals to rebuild their lives in a safe environment.
Summit Natural Gas will waive the deposit required to establish new services for victims of domestic crimes. If you or someone you know is a victim of domestic crime needing to establish new gas services, please complete this waiver request.
Ensuring access to essential utilities is a vital part of empowering individuals to regain control and independence in their lives and we want to help.
The Importance of Communicating Your Needs
Summit Natural Gas is committed to working with customers to ease the stress of managing utility bills. We understand that financial challenges can arise unexpectedly, and we aim to provide flexible solutions.
Whether you're dealing with a medical emergency, transitioning from a domestic crime situation, or simply facing financial hardship, we offer a range of programs and resources to assist.
Remember, these resources are here to support you, and reaching out for help is a proactive step towards financial stability.
Taking the Next Step
If you're facing financial challenges and need help paying your gas bill, explore the resources available through Summit Natural Gas and local programs. Visit our website to learn about the various assistance options you may qualify for based on your situation.
By understanding these resources and reaching out for help, you can effectively manage your utility bills and maintain access to essential services. Remember, you're not alone—support is available to help you through challenging times.
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